Orders are processed the same day, Monday through Friday, excluding holidays.

Orders placed after 1pm (Spain GMT) will be processed and mailed the next business day.

Orders received on weekends and holidays will be processed the next business day.

You will receive a shipment confirmation email & the shipping tracking number. If you don’t receive it, please check your Spam inbox.

Within Spain, allow for circa 3 to 5 business days for delivery. 

Abroad, delivery times can vary from 10 to 12 business days (for Europe) to 12 business days (for the rest of the world).

Due to the new reality that the world is going through, all orders may suffer delays in their deliveries. We appreciate you for further understanding.

Oráculo Carpet Shipping

As the Oráculo Carpet is a tailor made product, once your order is confirmed it takes 15-20 for it to be made.

International Shipping and Returns

Expected arrival date for international orders is approximately 5—15 days from the order date.

For international orders, a customs duty will be charged to you depending upon the country in which you reside.

Dora Daar  is not responsible for payment of this duty.

By law, we cannot change the value of order on commercial invoices. We must adhere to all international import/export laws.

If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package.

This amount will be subtracted from your merchandise refund.

Exchange Policy

Dora Daar does not accept returns of the Oráculo Carpet or any other product.